Another issue is that the pilot has gas coming out, but it won’t stay lit. Check the main gas valve. C. Use only your hand to turn the gas control knob. It doesn’t matter if it’s gas, wood or pellets, you want to enjoy the coziness of a fire and things are just not happening for you. Napoleon Fireplaces Canada is a division of Wolf Steel Limited, the parent company of the Napoleon brand. Often times a pilot light won’t turn on, resulting in absolutely zero flames happening in your fireplace. If the gas is on, and the pilot hasn’t been lit in a couple months, you’ll need to purge the air out of … If you own a pellet stove, regardless of its age, the owner’s manual should be a close friend of yours! It’s important that you can decipher and understand the messages. It’s frustrating if your home has a fireplace, stove or fireplace insert that will not light. ! The first thing that you should do is to check the main gas valve. Another thing to try is lighting the pilot light yourself if you don’t see a flame. And don’t forget to keep the owner’s manual handy. Once the pilot is lit, you can leave the fireplace pilot on and turn the fireplace on and off at the switch, remote or other application. Nationally certified technicians that have special training to troubleshoot and repair gas, wood and pellet equipment are on staff and prepared to help. Whether you need to check your yard for rocks before mowing or dig out large boulders, the task is simple. There should be a shutoff valve near the fireplace. My Gas Fireplace Won't Light: Resetting the Control Module. A pilot light that doesn’t glow blue is also a problem, as this means it is not getting hot enough. How Do You Reset the Pilot Light on a Gas Fireplace? Why Won’t Your Stove or Fireplace Ignite? If you’ve checked the breaker and are satisfied, the next place to go is to the electronic ignition check or perhaps a fuse depending on your model of fireplace. Manufacturers invest considerable time and energy into their owner’s manual. Check the gas regulator. The thermocouple, for instance, will have a probe that is attached to a copper tube. Never use tools. After you clean and replace the pilot light device, it should burn with a strong blue flame, and it should ignite the fire logs. There’s nothing like unsolicited positive feedback from a happy customer! Clear out clogs or blockages. Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030 Phone (705)721-1212 • Fax (705)722-6031 • www.napoleonfi replaces.com • ask@napoleonproducts.com $10.00 1.28D HOT GLASS WILL CAUSE BURNS. Not sure where to look to try and debug this issue i have no idea why the pilot wouldn't stay lit but turning everything off seems to have fixed it. Should you notice that there is gas coming out of the pilot but still can’t get it to light, the igniter is most likely the problem. Next, replace the batteries back into the remote control, then back into … link to How To Remove Rocks From Your Yard (Gravel and Boulders Too! Gas Fireplace Pilot Light On But Won T Ignite. If the gas line was disconnected it is possible that something has been lodged in the gas valve. If the gas fireplace pilot light will not stay lit, troubleshooting common problems can usually fix this issue. When your fireplace won’t light or won’t keep burning, the specialists at Boehmers/Cronin Emery Service Experts can help. One of the most common problems when a fireplace is not on a loan breaker is overloaded circuitry. There is nothing quite like setting the mood and getting things toasty warm by the fire in the dead of winter. We also mentioned to call your WE LOVE FIRE dealer for assistance. If the power is fine, check the electronic ignition or possibly replace the fuse. Most appliances will ignite pellets within 5 – 15 minutes after pushing the start button. Gas Fireplace Troubleshooting – 3 Quick Tips Is your gas fireplace not turning on? Clear debris. Many new electric fireplaces use candelabra light bulbs. By jumping the thermostat you can verify if the gas valve is the part having the problem. But the thing is that, even though the fuel source is gas, it still uses an electronic ignition to spark the pilot and start the fire in your fireplace. All of these screws into a designated port on your gas valve. If gas is coming out of the pilot, but it still won't light, the spark igniter could be the problem. If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. The current signals to the valve that it should stay open. Check the main gas valve to make sure the gas is turned on. Keep in mind these are intended to be somewhat generic in nature in order to illustrate common problems and possible solutions. Gas Stove. Checking the thermocouple. Simply pop open the battery compartment on the remote and inspect them. This fireplace is equipped with a pilot which must be lit by hand. 1. It could be as simple as an issue with the gas regulator that is located at the tank or perhaps a stuck valve. If the pilot light device is burning with a yellow flame, turn off the gas valve to the fireplace , take the pilot light device apart and clean it. When the thermocouple is working properly, you will be able to measure between 30 and 40 millivolts of voltage near the connection portion of the tub with the pilot flame on. 3. It could be a number of items, from simple to complex, but is there something you can do to try and troubleshoot the specific problem? 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