Thanks for this update! Share your stories, and we'll collectively try to help you. Received 4 poly-packages which were rubberbanded. We've talked to the local post office, and asked to check GPS coordinates, … Anytime you have an issue with a delivery, call the post office at once. Not all addresses get deliveries directly to their doors. I DID receive two other items on the same day, that I bought from other ebay sellers. If your order has been shipped via USPS, we … Note each possibility and how the customer can help (see below). Package says delivered, but not received. Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it’s only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren’t expecting. Ask for help: “I hope you don’t mind helping to locate this package.” 4. Shipments that don't require a signature can be left in a safe place at the driver's discretion. A "delivery" scan isn't performed until the moment the parcel is dropped on the doorstep, or placed in the mailbox. Understandably, this isn’t usually an option if it’s a private individual or small company. But you don’t have to panic when your Amazon package not delivered. All employees on this sub are here of their own volition to talk to and interact with other employees and customers. If Track shows my item as successfully delivered, but I have not received it, what should I do? If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery. There’s no need to start worrying when a package hasn’t arrived when you expected it. However, I checked all around my front porch, my mailbox and in the bushes and there was no package. Either it's being misdelivered or the worker is leaving it in his truck for some reason and scanning it there (in which case it might be delivered the next day, the ones by me do this sometimes.. think it's a deadline thing), Pretty sure when they scan it records GPS of where, so you could theoretically contact your post office to verify it's not being misdelivered but that's way easier said than done these days. Learn how to find lost mail, file claims, and request refunds. For example i just went to my mailbox and got my package that still says “in transit” Meanwhile I have another undelivered package that was marked as “delivered” yesterday. If the delivery status of your package remains unclear, be sure to contact us straight away. - horrible customer service Press question mark to learn the rest of the keyboard shortcuts. If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. Usps currently awaiting package reddit Usps currently awaiting package reddit. The seller has wiped his hands of the issue, since he shipped it, and the post office says they delivered it. I've had a few instances though where my packages were delivered to the neighbors across the street, so I would check with them as a just in case. Is it being shown as delivered to your address? There have also been a few times when the package just simply never showed up. But packages that said they were delivered today were not. You may wish to also contact the sender to see what options they may suggest, ie. Shopping Resources. So, I watched the mail person delivery my packages to my front door today. Sunshine05 Member. Then one of my eBay purchases said it was delivered at 10:04 AM - the same time stamp as the other packages.... but this item WAS NOT delivered. The company can run a trace on the shipment. One package was delivered by tracking says it wasn't. New comments cannot be posted and votes cannot be cast. It has received an "En Route" scan, which is an actual, physical scan event. You can call the delivery service on the off chance that they know something, but it's likely not … I was home at the time the package was supposedly delivered, and they usually ring the bell when they drop something off, but that didn't happen. Contact FedEx immediately . Then one of my eBay purchases said it was delivered at 10:04 AM - the same time stamp as the other packages.... but this item WAS NOT delivered. Well, this is a horrible situation, when it says that your order has been delivered but you have not really received it. So it is all wonky. Then ask for the required representative. In the case of missing package, you can also go for the Informed Delivery option. Thread starter Sunshine05; Start date Dec 20, 2016; Forums. Hi folks - we had a package supposedly delivered on 8/3/19, but despite waiting for it all day, we didn't so much as see the mail truck. More posts from the usps_complaints community. Update - package was found and delivered today. . More often than not, the package is delivered within 1-2 of the delivery confirmation. The tracking number is 9205590153708655656780. Multiple packages that delivered later than 8 p.m. on the promised delivery day could land USPS in hot water with the e-commerce giant. Here’s what to do when your package hasn’t arrived. Close. Package theft is common this time of year -- right off your doorstep. - long wait times So maybe it is all wonky. - denied insurance claims ANOTHER UPDATE: the package that was said to be delivered Friday 4:59 came today. We use Amazon a lot here, and for the most part it works beautifully. I checked online and it was marked as delivered, so I went down to get it and there was no package. - lost packages The tracking number is 9205590153708655656780. It’s gr I live in a large apartment complex thas has parcel lockers. Informed Delivery. Here's what to do if your order from Amazon hasn't shown up even though Amazon has it marked as delivered. Now it says it is still in the usps facility with the same scan. Write a “Etsy Package Was Not Delivered” note and keep it handy. The sooner the better. Employment requirements. Opened a case which - because it was delivered - was closed immediately. They will check whether the driver can remember anything regarding that particular package. If your driver completed the delivery, then the package's tracking status or a delivery notice (a UPS InfoNotice ®) should indicate where your driver left the package. Thank you so much for checking, @Ishibi, and @tinyejp! What are my options...the USPS says my package was delivered but i did not get it. I can't see that scan on the main tracking page, but if it's the case, this would be tremendously good news. The post office has started a case, and we've started a search request online as well. value of package was over $500 dollars and it was a auto part sent for service that was going to be returned. Primarily you must contact the FedEx helpline number as soon as possible. Press question mark to learn the rest of the keyboard shortcuts. It isn't being stolen because I open the door a few seconds afterwards. 1 million from Medicaid and committing tax evasion, announced Andrew Murray, U. I recently had a mix up using FedEx SmartPost and the item I shipped says "USPS Currently Awaiting Package" for 13 days now. What to Do If You Receive a Late Package . You can enter 35 tracking number maximum, separated by a comma. Posted by 1 year ago. If the Track status of your letter or parcel shows as Delivered, but the item has not been received, click here. - damaged goods Say what you’re going to do: “I’ll contact your local post to see what they say.” 6. Press J to jump to the feed. Which is the exact same thing it says on 4 packages I actually did receive. I called the main company number, my post office and the post office in the other city with no result. I have actually filed two claims with the USPS when packages were verfified delivered but the customer says it was not. It’s always a good idea to check no matter what. 1. Amazon Package not Delivered? Contact customer service. USPS says delivered, I phone my guy and he hasn’t received it. If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Here’s the guide on What to do when Fedex delivers your package to wrong address. Yes, you’ve taken the proper steps. Mar 1, 2016 31 3 United States. But they obviously did not deliver it TO ME. What stinks is I opened an inquiry on the missing one but it was immediately resolved because of course it shows it was delivered. Too many people wait for a week or more before they call. Packages that said they were delivered Monday are still not. reship. A lot of people have their share of bad experiences with the USPS. Package says delivered, but not received. eBay Forum . The USPS is in a state of pandemonium right now. Any time I have ever had a package go missing or marked delivered and not actually here my local post office usually sorts it out that day or the next and I haven't had to go through the main usps customer service line ever. The next update would say something like "customer not available" (packages that require signature) with a scan location of the hub and not my actual city. A package will not ever say "delivered" when it's still still sitting in a postal truck or at a post office somewhere. UPDATE: the package was delivered today. As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of Rule 6. This could include the front porch, side door, back porch, or garage area. It will give you a digital preview of your impeding mail item. You are assuming the carrier is competent, trustworthy and properly equipped. Mail item has not arrived by the expected date. The USPS tracking info says it was delivered, but I never got it. Press J to jump to the feed. this is very frustrating. Account Setting. For tracking your missing mail, CLICK HERE and enter your tracking number to see the status of your mail item. Hi folks - we had a package supposedly delivered on 8/3/19, but despite waiting for it all day, we didn't so much as see the mail truck. Apologize: “I’m so sorry this happened.” 2. Widespread shipping delays mean millions of packages won’t arrive in time for Christmas. No sign of it. Is there anything else we can do from our side, or any other advice you have? I shipped via USPS Priority Mail, no extra insurance added so I just have coverage up to $50 (I purchased item for more than that, selling it at a loss). While I am writing my guy phones says he received it. What the hell is going on? 5. He did tell me usually packages show up in the evening so that helped a little but still. Like you said panic set in. Most of the time it got delayed somewhere, which you can simply check through our track-and-trace service. Probably went down about an hour after they said it was delivered. If you receive a late package from the USPS, be sure to report it, advise the former postal service workers. Since you can't prove that's what happened and the delivery service says it was delivered, there's not much you can do. As a consumer I feel defenseless. 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