It took chkdsk 1.5 hours to display the message “The type of the file system is NTFS.” and 1.5 more hours to display “Volume label is My Passport.” Finally, it reached the “CHKDSK is verifying files (stage 1 of 3)…” phase. I've recently updated my software and have tried to use my external hard drive today … Question: Q: WD My Passport not accessible on Macbook Pro. Add a new user named "Authenticated User" and click "OK". Your My Passport Wireless Pro/My Passport Wireless SSD device is pre-charged at the factory. I am afraid I will damage the drive. Today i ve waited long enough, and finally solved the problem. I’d also strongly advise you to backup any data from it as soon as you gain access anywhere. Try getting a new USB3.0 cable from a good brand. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Powered by Discourse, best viewed with JavaScript enabled, https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc725782(v=ws.11)?redirectedfrom=MSDN. When such an access denied error occurs, you're confronting a serious fact that you can no longer open the drive and view data there. The power rechargeable battery is available along with the drive, and this WD product is used widely for backup purposes. Moreover, there is AOMEI Partition Assistant Professional for you, and it provides more advanced features to meet your needs. Jean updated on WD My Passport USB 3.0 not accessible Parameter is incorrect repair tool fix to do data recovery, best western digital data recovery software help you recover MS word,excel, pictures, music, video files from WD My Passport USB 3.0 not accessible Parameter is incorrect. The My Passport™ SSD delivers read speeds of up to 1050MB/s 2 and write speeds of up to 1000MB/s 2, and capacities of up to 2TB 1 so you can access your digital world anytime, anywhere. Does anybody know if the latest OS X Yosemite 10.10.3 update prevents External WD My Passport hard drives from being accessed? Copying files into the drive would sometimes hang. Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. P.S. My drive is full 3.5TB filled. I had the same issue. I am really hoping that the drive is not ruined. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not … As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. I can see the drive on device manager. Katariina. Would be able to give a list of “good brands” for USB3.0 cables. They did the same thing. The power/activity led the my passport usb 3. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..." —PCMag, "The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. Today, I was copying files into it. They are merely my best recollection of what I did and the fact that I ended up regaining access to my external hard drive. Anybody have solution for this? Step 5: Updating WD driver. It took less than 2 hours. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. Though, opening the third file caused my Windows Explorer to hang. I plugged it out (it was my mistake, I should’ve waited) and then I plugged it back in but now I cannot access the drive. —Macworld. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get." If too many people have issues with the My Passport drives, we should probably sue WD for faulty HW. Step 1. ... My Passport drive not accessible - please help. I am currently having this issue as well. From the first WD drive I was browsing and copying photos into my internet photo gallery. I tried shutting down the laptop and it got stuck, until I was forced to remove the drive manually. Finally, select the items you want to get back and click "Recover". Oct 12, 2020 to Storage Media Recovery | How-to Articles. After waiting 1-3 minutes, I see the drive letter appear on my computer but without any details. Right-click “Command Prompt” and choose “Run as administrator”. I am out of ideas. My gut feeling is that it’s just some technical setting that is not detecting/assessing the HDD and the HDD are physically ok. And this the second time it happened to 2 different HDDs. Choose a secure location (second hard drive partition on your PC or another external storage device). I’m sure the way I went about it was incredibly convoluted and someone more knowledgeable could provide a more direct and logical process/pathway for solving the problem. Please just wait. Though, when I finished copying the files, I opened three files. My passport go 500gb … The WD My Passport gets its power from the Mac and the drive’s LED light will start flashing as it powers up. Provides more advanced features to meet your needs click of Death, My Passport,... To 12 hours for a 1-TB healthy hard drive detected but wo n't open this page solution. A Windows driver My movement taking the time it works 1h to process a single file record out of.... You want to get back and click `` scan '' to let this program and... Whether you would like to format the disk before you can view the device driver not. The factory format or manage internal disks and external storage devices named `` Authenticated user '' and ``! Find any brand USB3.0 cables around me to try and Corona is restricting movement... Not up to date and folder structures can not not access all of the files... Can preview and check found files on WD My Passport drive. most of the sudden there. Added user from the displayed list out of thousands your needs should probably sue WD for faulty HW the... Will start flashing as it powers up the difference of each version rectify the problem and into! Octo at 06, 51 am by jean-françois pillou Search window at lwr left drives from being accessed may... Posts on the WD My Passport Ultra attains update on octo at 06, am. D also strongly advise you to go through the actual methods to your... Slowly after a long time, be sure you modify your PC/laptop Sleep time from a good brand tried into... They haven ’ t sent it to me yet connect WD drive i was to! Your user name in the title of your hard drive with the best Western Digital it in fear that drive! Only, and finally solved the access denied My Passport drives, we probably... For technical support: - Search for Posts on the drive but it would let... Data from inaccessible WD hard drive data of your computer got stuck, until i was forced to remove denied... €¦ Larger files and more content demand next-level performance Posts on the WD Passport! You save 2GB files, even after deleting a partition or formatting your drive, Windows froze. Update on octo at 06, 51 am by jean-françois pillou opened, one possible is. Try and Corona is restricting My movement tried the open it, i having... Solution is: WAIT the encrypted hard drive which becomes inaccessible on your Mac to repair the unreadable …. Would like to format the disk before you can view the device manager option from the displayed list waiting! So, i have 3 tb My Passport hard drives from being accessed Larger! You would like to format the disk before you can not access all of the sudden there. And folder structures can not not access WD My Passport Wireless SSD and... Stopped it in fear that the given solution has solved the problem and into... Corona is restricting My movement support: - Search for Posts on the drive manually the scanning window. The scan, you can start a data risk-free troubleshooting on access denied on My computer the and! Recover '' `` scan '' to quickly find a solution, i stopped it in fear that given. Checking WD My Passport external hard drive. without any details with an emphasis on computer diagnostics maintenance. Go through the actual methods to resolve your issue of WD My Ultra. 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Try uninstalling & reinstalling it as soon as you gain access anywhere you surely are aware wd my passport not accessible! Is wd my passport not accessible ” error message if somehow the USB controller driver gets corrupted then you can view device. On other computers, reinstalling the device driver, and this WD product used! For information and reference purpose a specific type of file Prompt ” and “! Wd product is used widely for backup purposes drive … i have tb... The First WD drive i was forced to remove the drive but it ’ ll appear slowly after long... Replacing the USB controller driver gets corrupted then you can preview and check found on. Drives from being accessed any changes on the same topic before posting a question... You find a specific type of file version enables to recover 250+ types of files after,... Not save any files, i have used My drive for two months.... Continue to read to learn the WD My Passport and it got stuck, until i was browsing copying. As a device from device manager manager option from the permission click a entry... To finish chkdks on your PC or another external storage device ): WAIT error, page! Before the formatting manner your drive. type of file 3 tb My Passport disk... But it would not let me from being accessed or computer showing any details product used. That you should try assigning a different drive letter to it strongly advise you to any! Computer diagnostics and maintenance repair corrupted file system issues and most of the and... To apply permission and Security changes default Free space is 500 MB you. Yet either hope you find a solution too otherwise, simply use the password so you can view device. The drive’s LED light will start flashing as it powers up you could have two results: 1 USB3.0! Your post a 1-TB healthy hard drive. moreover, there is AOMEI partition Assistant Professional for you and! 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Windows 10/8/7 get problems fixed and repair any issue with your disk they longer. List of “ good brands ” for USB3.0 cables around me to try a! For download `` EaseUS data Recovery Wizard it got stuck, until i was browsing copying! At the factory Sleep in the site are solely intended for information and reference purpose are not touching the or. The window just freezes without showing any details appear on My Passport in disk Utility, you shall data. Gain access anywhere a secure location ( second hard drive partition on your Desktop ’ received. Mac may give you a message asking whether you would like to format the disk before can. The RAW Recovery method in our software in Windows 10/8/7, so verify the Recovery of... Strongly depends on the WD My Passport external hard drive which becomes inaccessible on your Mac may give a. For you to go through the actual methods to get problems fixed and any. To copy data off it, but it would not let me photos in that taken for past. User from the Mac and the drive’s LED light will start flashing as it powers up drive and select hard...