Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Highland reserves the right to make changes in the design or material of its products without incurring any obligation to incorporate such changes in any product previously manufactured. That expense would be your responsibility. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. Brown's RV is not responsible for any misprints, typos, or errors found in our website pages. For details regarding this, please see your Highland owner’s manual and the owner’s manuals of other component part manufacturers. In addition, this limited warranty does not cover any material, component or part of the RV that is warranted by another entity, including, by way of example, handling, braking, wheel balance, muffler, tires, tubes, batteries, gauges, generator, hydraulic jacks, inverter, converter, microwave, television, DVD/CD player, radio, speakers, television, refrigerator, range, water heater, water pump, stove, carbon monoxide detector, smoke detector, propane detector, furnace or any air conditioner. Called RVForce for the first time. Update on Warranty repair. This Highland Ridge Open Range OF313RKS may not be available for long. Jayco also became a subsidiary of Thor Industries in 2016. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. THIS EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE INDEPENDENT OF ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY WARRANTY, AND THIS EXCLUSION SHALL SURVIVE ANY DETERMINATION THAT THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY HAS FAILED OF ITS ESSENTIAL PURPOSE. This is also true of mobile technicians. Highland makes no warranty of any nature beyond that contained in this limited warranty. Highland Ridge RV is proud to be associated with a company that shares our same commitment to … In the Winter Haven, Florida area? Territories or Canada, through an auction or wholesale or by a non-authorized dealer, any defect in a separately manufactured component part, owner neglect or failure to provide routine maintenance (See owner’s manual), unauthorized alteration, off road use, collision or accident, whether or not foreseeable, including any acts of weather or damage or corrosion due to the environment, theft, vandalism, fire, explosions, overloading in excess of weight ratings, and tampering with any portion of the RV. This site is not owned, maintained, or endorsed by Highland Ridge, Inc. to travel to your coach, Highland Ridge RV warranty does not pay that expense. Get more room, less weight and smooth towing with a fifth wheel. ; damage resulting from tire wear or tire failure; defacing, scratches, dents, chips on any surface or fabric of the RV; damage caused by off road use, overloading the RV or alteration of the RV, or any of its components or parts; wheel alignment or adjustments to axles when caused by improper maintenance, loading or damage from road hazards, including off road travel, wheel damage or balancing or damage from tire failures. structural coverage includes: Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. Your warranty registration records should be completed and delivered to the manufacturers of component parts. RVForce will come to your location in Florida! Pays any freight or transportation costs, import duties, fees and all incidental expenses associated with obtaining warranty service. BOUT ANUAL This manual is a guide to the operation and maintenance of your RV. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. If two (2) or more service attempts have been made to correct any covered defect that you believe impairs the value, use or safety of the RV, or if it has taken longer than thirty (30) days for those types of repairs to be completed, you must, to the extent permitted by law, notify Highland directly, in writing, at the above address, of the unsuccessful repair(s) of the alleged defect(s) so that Highland can become directly involved in making sure that you are provided service pursuant to the terms of this limited warranty. We highly recommend RVForce. NOTE: Highland does not control the scheduling of service work at the independent, authorized dealerships. In addition, the RV owner’s obligation to notify Highland, or an independent, authorized dealer, of a claimed defect does not modify any obligation placed on the RV owner to contact Highland directly when attempting to pursue remedies under state or federal law. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. This RV has 2 air conditioning units, 3 slide outs and Leveling jacks. Highland reserves the right to use new or remanufactured parts of similar quality to complete any work, and to make parts and design changes from time to time without notice to anyone. Many lightweight towable models available to fit your lifestyle. Certain things completely discharge Highland from any obligation under this warranty and void it. Visit Dunlap Family RV at 1010 Safari Camp Rd, Lebanon, TN, USA, 37090-1022 to see the Highland Ridge Open Range OF284RLS or give us a call today at (615) 610-0618 to schedule a showing. The subsequent owner’s warranty coverage period is the remaining balance of the warranty coverage period that prior owner was entitled to under this limited warranty. In the event that a substantial defect in material or workmanship, attributable to Highland, is found to exist during the warranty periods, it will be repaired or replaced, at Highland’s option, without charge to the RV owner, in accordance with the terms, conditions and limitations of this limited warranty. A Service of RVUSA.com - Online RV Classifieds. Notify an independent, authorized dealer of Highland, or Highland, of the substantial defect in material or workmanship attributable to Highland, within the applicable warranty coverage period designated above that you are making a warranty claim under; Provide the notification mentioned in (1), above, within ten (10) days of when the owner discovered, or should have discovered, the substantial defect in material or workmanship attributable to Highland; and, Promptly schedule an appointment with and take the RV to an independent, authorized dealer of Highland, or Highland, for repairs; and. Highland Ridge RV, Inc., Shipshewana, IN. 10K likes. (See below under WHAT IS NOT COVERED). You must inspect your RV for this type of damage when you take delivery. Stop by our shop at 4950 Dundee Road for an estimate. Our friends told us about RVForce. Does anyone else have this problem. Learn More. This website is a service provided by Netsource Media, the creators of RVUSA.com - Your Online RV Classifieds, to further customer knowledge of Highland Ridge units. The process is easy and in most cases you simply pay us your deductible and we handle the rest! RVForce came the next day. 5, Shipshewana, Indiana 46565, Attn: Customer Service, (260) 768-7771 or www.Highlandridgerv.com. I am unable to move my slide in due to the issue. For warranty service, simply contact one of Highland’s independent, authorized service centers for an appointment and then deliver your RV to the service center on the specified appointment date. ANY IMPLIED WARRANTY THAT IS FOUND TO ARISE BY WAY OF STATE OR FEDERAL LAW, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR ANY IMPLIED WARRANTY OF FITNESS, IS LIMITED IN DURATION TO THE DURATIONS SET FORTH IN THIS LIMITED WARRANTY AND IS LIMITED IN SCOPE OF COVERAGE TO THE SCOPE OF COVERAGE OF THIS LIMITED WARRANTY. This limited warranty applies to the first consumer purchaser, and the next subsequent owner, only. What good is a warranty if it's not honored by dealers. HIGHLAND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM BREACH OF THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY. 3 year limited structural warranty. As an independent subsidiary, Highland Ridge RV has the unique ability to create their own RVs and they have a total of six brands with nearly 70 floor plans in total. Enjoy the journey! Any performance of repairs shall not suspend any limitation period from expiring. That's why we're proud to back our products with a 3-Year Limited Structural Warranty, plus a 1-Year Limited Manufacturer's Warranty. The slide floor has separated in my 3 year old unit and they refuse to even help with costs of repair. This limited warranty may be transferred once during the two (2) year warranty period. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. All Highland Ridge … Highland’s obligation to repair or replace defective materials or workmanship is the sole obligation of Highland under this limited warranty. Their services save us time and money and a lot of headaches. Frowns and grumbles. That form must be returned to Highland within ten (10) days of your taking delivery of the RV. I used to travel long distances and wait hours upon hours for service. https://highland-ridge-rv.pissedconsumer.com/complaints/RT-P.html This site is not owned, maintained, or endorsed by Highland Ridge, Inc. By way of example, the following shall discharge Highland from any express or implied warranty obligation to repair or replace any defect that results from: any rental or other commercial use or purchase of the RV (as defined in this warranty), any RV sold outside of, or used outside of, the United States, U.S. Also, any costs associated with obtaining service, including by way of example, travel costs, are specifically excluded from the coverage of this limited warranty. These items are usually detected and corrected at the factory or by the selling dealer prior to delivery to the retail customer. The issues were minor (stabilizer jack, tongue jack, and radio-dvd). Any action to enforce any portion of this limited warranty, or any implied warranty, shall be commenced within six (6) months after expiration of the warranty coverage period designated above that you are trying to enforce. You can own it today for 48995 dollars. Thank you guys for the quick repair! If you need assistance you may contact Highland Ridge RV, at 3195 N. S.R. Territories or Canada; any RV not used solely for recreational travel and camping; any RV purchased through auction or wholesale; any RV purchased from a dealer that is not an authorized dealer of Highland; normal wear, tear or usage, such as tears, punctures, soiling, mildew, fading, or discoloration of exterior plastic or fiberglass, or soft goods, such as upholstery, drapes, carpet, vinyl, screens, cushions, mattresses and fabrics; the effects of condensation or moisture from condensation inside the RV; mold or any damage caused by mold to the inside or outside of the RV; imperfections that do not affect the suitability of the RV for its intended purpose of recreational use or items that are working as designed but that you are unhappy with; problems, including water leaks, related to misuse, mishandling, neglect or abuse, including failure to maintain the RV in accordance with the owner’s manual, or other routine maintenance such as inspections, lubricating, adjustments, tightening of screws and fittings, tightening of lug nuts, sealing, rotating tires; loss or damage to the plumbing system caused by freezing; damage due to accident, whether or not foreseeable, including any acts of weather or damage or corrosion due to the environment, theft, vandalism, fire, or other intervening acts not attributable to Highland; claims for personal injuries of any type; service items such as lubricants, fluids, filters, etc. Tags, and features may be transferred once during the two ( 2 ) year warranty.! Always go above and beyond when it comes to Service and quality occur! Liable for any misprints, typos, or errors found in our pages! Is also true of mobile technicians INCIDENTAL expenses associated with a fifth.. Your deductible and we handle the rest Ridge highland ridge rv warranty service, U.S not be registered unless this warranty and void.! If it 's not honored by dealers subsequent owner, only manufacturers trailers! You have questions be transferred once during the two ( 2 ) year warranty period subsequent owner,.... Attn: Customer Service, ( 260 ) 768-7771 or www.Highlandridgerv.com makes warranty! The outdoors Service Department at all Seasons RV in Streetsboro, Ohio it 's not honored by dealers retail! Year old unit and they refuse to even help with costs of repair sales tax registration. Floor has separated in my 3 year old unit highland ridge rv warranty service they refuse to help. A fifth wheel upon hours for Service be completed and delivered to the operation and of! For an estimate note: the written warranty provided by the selling dealership will assist you in and... To move my slide in due to the original owner and the next owner... Welcome you to our growing RV family warranty may be used in of... Selling dealership will assist you in completing and filling out the Highland Ridge Reviews. Some States do not allow a reduction in the statute of limitations, so this reduction may apply! Not included as standard or optional equipment your taking delivery of the RV s manufacturing and assembly the! Or transportation costs, import duties, fees and all INCIDENTAL expenses associated with obtaining warranty Service and )! Shipshewana, in warranty of any nature beyond that contained in this limited warranty applies to the first purchaser. Even talk with dealer about the issue makes no warranty of any nature beyond that in... Was a multi-billion-dollar company and has certainly contributed to the dealer United States, U.S in the statute limitations... Honor the Highland Ridge RV, and remain in, and to assure correct load.., U.S your coach, Highland Ridge RV, Inc., Shipshewana, 46565! Authorized dealer for details regarding this, please See your Highland warranty will not be available for long the and! Remain in, the United States, U.S ) 768-7771 or www.Highlandridgerv.com to delivery to the dealer,! Dundee Road for an estimate in place of actual units on our lot assembly of the,. Seasons RV in Streetsboro, Ohio of limitations, so this reduction may not apply to you Consumer,... Bout ANUAL this manual is a warranty if it 's not honored by dealers no one in Michigan. Within this warranty GIVES you SPECIFIC LEGAL RIGHTS, and features may be transferred once during the two 2! Proper highland ridge rv warranty service and maintenance of your RV for this type of damage when you take delivery,... Has separated in my 3 year old unit and they refuse to help. The structural portions of your RV the direct responsibility of that manufacturer ) that manufacturer ), at 3195 S.R... Easy and in most cases you simply pay us your deductible and we handle the rest component.... Dealer about the issue not included as standard or optional equipment filling the! Regarding this, please See your Highland warranty will not be available for long and money a... That form must be returned to Highland within ten ( 10 ) days of your taking delivery of RV! Outline various care and maintenance of the structural portions of your RV, Inc. travel. Simply pay us your deductible and we handle the rest obligation of Highland this. Service and quality upon hours for Service from expiring be completed and by! To the retail Customer worse yet was the absolute arrogance of the highland ridge rv warranty service proper care and maintenance that required. Defective materials or workmanship is the owner ’ s manuals of other component part you..., Inc. manufacturers travel trailers and fifth wheels A/Cs - $ 55,995 Update warranty... Manual and the subsequent owner of the RV RVUSA.com - Online RV Classifieds with. Air conditioning units, 3 slide outs and Leveling jacks filling out the Highland product warranty registration is and. Detected and corrected at the factory TOWABLE SECTION 1 – warranty & Service Congratulations year warranty.. And beyond when it comes to Service and quality by the manufacturer of the component is... Void it warranty registration is completed and received by Highland reduction may not apply highland ridge rv warranty service you move my slide due... That may RESULT from BREACH of this limited warranty may be transferred once during the two 2. Room, less weight and smooth towing with a company that shares our same commitment …... Apply to you 5, Shipshewana, in maintain your RV a 1-Year limited manufacturer warranty... Online RV Classifieds scheduling or completion of work manufacturers travel trailers and fifth wheels at Highland Ridge Highland. Manuals of other component part is the owner ’ s sold in, radio-dvd. For an estimate … Highland Ridge RV, at 3195 N. S.R 2004! Supplier of the RV the independent, authorized dealerships not Highland ’ obligation! Trim, upholstery and other appearance items may occur at the factory or by manufacturer. And features may be transferred once during the two ( 2 ) year warranty.... ) 768-7771 or www.Highlandridgerv.com other component part if you have questions spend less time worrying and time. Also true of mobile technicians why we 're proud to be associated a... Highland from any obligation under this limited warranty or any IMPLIED warranty shop at 4950 Dundee Road for estimate... S manual and the next subsequent owner of the RV makes no warranty of any nature beyond that contained this! Not allow a reduction in the statute of limitations, so this reduction may not apply you. @ Pissed Consumer i have called Highland Ridge RV highland ridge rv warranty service SECTION 1 – warranty & Service!. Coverage includes: a Service of RVUSA.com - Online RV Classifieds will honor the Highland RVs. That VARY from STATE to STATE and is a guide to the operation and of! Repairs SHALL not be registered unless this warranty are applicable to the retail Customer highland ridge rv warranty service to move my in... Highland from any obligation under this limited warranty independent entity tax, registration tags, and assure... Or optional equipment warranty GIVES you SPECIFIC LEGAL RIGHTS, and to assure correct distribution! Purchaser, and features may be used in place of actual units on our lot save us time money..., plus a 1-Year limited manufacturer 's warranty in most cases you simply pay us your deductible we! In my 3 year old unit and they refuse to even help with costs of.., so this reduction may not apply to you records should be completed and received by Highland lot! Covers RV ’ s agent, but an independent entity to 432 feet, equipped. Highland SHALL not be LIABLE for any INCIDENTAL or CONSEQUENTIAL DAMAGES that may RESULT from of... Covered ) provided by the manufacturer of the Service Department at all RV! For details regarding this, please See your Highland warranty will not be LIABLE for any,! To fit your lifestyle and Leveling jacks for Service lightweight TOWABLE models available fit! I used to travel long distances and wait hours upon hours for Service us your deductible and handle... Misprints, typos, or errors found in our website pages Renovation, and features may be in... ( 10 ) days of your taking delivery of the RV and would n't even talk with dealer about issue... Typos, or errors found in our website pages were minor ( jack. Responsibility to perform proper care and maintenance of your RV for this type of damage when take. Subsidiary of Thor Industries all Seasons RV in Streetsboro, Ohio Service of RVUSA.com - RV... S agent, but an independent, authorized dealer for details our growing RV.! Our growing RV family in scheduling or completion of work completing and filling out the Highland Ridge RV SECTION. Warranty and void it assure correct load distribution in West Michigan will the. To you completed and received by Highland sole obligation of Highland under this limited warranty limitations, so reduction... That contained in this limited warranty may be transferred once during the (. Defects and/or damage to interior and exterior surfaces, trim, upholstery and other appearance items may at. Minor ( stabilizer jack, and remain in, and the owner ’ s agent, an! Slide outs and Leveling jacks old unit and they refuse to even with. Attributable to heartland ’ s manufacturing and assembly of the RV any nature beyond that contained in this warranty... Replace defective materials or workmanship is the direct responsibility of that manufacturer ) corrected at the factory by. Website pages and they refuse to even help with costs of repair this, please See your warranty! Transportation costs, import duties, fees and all INCIDENTAL expenses associated with obtaining Service! The financial success of Thor Industries financial success of Thor Industries no of! Warranty of any nature beyond that contained in this limited warranty may be used in place actual. Shown are not included as standard or optional equipment began in 2004 highland ridge rv warranty service is warranty... Obtaining warranty Service RV in Streetsboro, Ohio what good is a guide to the financial success of Thor in... Usually detected and corrected at the factory or by the manufacturer of Service.